Program Manager, Operational Excellence


Baltimore (Bayview), MD, US, 21224


Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.

I: Job Summary  

The Program Manager, Operational Excellence supports the development and deployment of the site OE strategy. This individual works with a broad range of Emergent leadership, management, staff and stakeholders to drive process improvement, the development of Emergent OE capabilities, and support efforts dedicated to Emergent’s OE/Lean business and cultural transformation. This individual works with a broad range of MfgOps site staff, supervisors and leadership to evaluate MfgOps-related operations; identify and prioritize areas of improvement; lead/drive operations reliability; and build sustainable tiered meeting structures and accountabilities. The effectiveness of these efforts is measured in terms of (a) overall trend improvement in key plant KPIs related to schedule performance and first-time-right execution, and (b) staff engagement in continuous improvement and bottom-to-top ownership of plant value stream performance.

This is a full-time on-site role with the expectation to spend the majority of the practitioner’s time leading plant performance-enhancing activities through direct interactions with plant staff in the physical areas where work is performed.

II: Responsibilities 
•    Develops, facilitates and delivers a continuous pipeline of plant value stream improvement Kaizen events using standard and appropriate OE methodologies such as DMAIC, assuring the success of on-going and sustainable improvements
•    Leads and drives OE-related practices and interventions, in particular those associated with Tier 1-3 meeting effectiveness, problem-solving, waste reduction and first-time-right execution.
•    Design and deploy sustainable systems for tracking and reporting of results from Operational Excellence activities, including progress to plan and financial impacts.
•    Introduces, facilitates, train and assures sustainability of 6S practices across all physical workspaces.
•    Execute communication strategy in support of the site’s Operational Excellence culture.
•    Act as a coach mentor on Lean Continuous Improvement culture, techniques and best practices.
•    Execute communication strategy in support of the site’s Operational Excellence culture.
•    Act as a change agent promoting excellence and innovative thinking with employees at all levels of the organization.
•    Works with functional leaders in the planning and deployment of events and activities in support of the site Hoshin Lean Strategy Deployment plan.
•    Monitors implementation and sustainment activities to ensure that projects and action items are completed as planned, and planned objectives achieved.
•    Design and deploy sustainable systems for tracking and reporting of results from Operational Excellence activities including progress to plan and financial impacts.
•    Support peers at other sites in Operational Excellence deployment, and the harmonization of Operational Excellence systems across sites.
The above statements are intended to describe the general nature of work performed by those in this job.  It is not an exhaustive list of all duties, and other duties may be assigned.

III: Education, Experience & Skills
•    Bachelor’s degree in industrial engineering or technical degree with demonstrated practical experience with Lean fundamentals and Lean Strategy deployment. Equivalent combination of skills, training, and experience considered.
•    3 to 5 years’ experience in deploying or managing projects in a regulated environment such as cGMP.
Performance Skills:
•    Strong facilitation and presentation skills;
•    Strong written and oral communication skills;
•    Demonstrated skill and experience in problem solving and analysis;
•    Solid knowledge of lean concepts and tools.
•    Ability to produce results through influential authority;
•    Ability to read and understand a P&L statement.
•    Strong interpersonal coaching skills.
•    Strong skills in adapting lean tools to suit operational requirements.


Successful applicants for this position must be fully vaccinated against COVID-19 as a condition of employment. Individuals with qualifying medical issues or sincerely held religious beliefs or practices that may prevent them from getting the vaccine may request an exemption from the vaccine requirement.

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce.  Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions’ approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions’ approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.


Protecting and Enhancing 1 billion lives by 2030 focuses our energy to improve the quality of life for individuals around the world, giving them the opportunity to experience the fullness of life.

Our drive towards this vision informs all of our actions—whether it is our approach to product development, manufacturing, encouraging employee health and wellness or giving back to the community—we strive every day to achieve this shared goal.


  • Stand shoulder to shoulder no matter what
    • We combine our best thinking and communicate openly to support each other.
  • Break through thinking
    • We take smart risks, pursue innovation and challenge ourselves to constantly improve.
  • Own it always
    • Every person at Emergent is engaged and accountable for delivering on our commitments.
  • Compete where it counts
    • We set the right goals and respect each other as we conquer them together.

Nearest Major Market: Baltimore