Order Management Specialist


Baltimore, MD, US, 21230


Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.


The Order Fulfillment Specialist will work cross-functionally coordinating efforts between Scheduling, Material Planning, Warehousing and Manufacturing Operations in partnership with the Client Relationship Team to meet delivery commitments to clients. 


This position reports to the Senior Manager, Supply Planning and has no direct reports.  This position is a hybrid role - remote with two days per week onsite, as required.



Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.


  • Tracks client orders from receipt to delivery
  • Manages entry and maintenance of client orders in SAP and oversees invoicing
  • Expedites batches based on client supply, as needed
  • Supports client inventory management
  • Completes data analysis and KPI reporting for OTIF
  • Works closely with Form/Fill and Inspection/Packaging Production Planners to track and align scheduled production with client commitments
  • Provides direction for prioritization of raw material releases required to support production schedule with Material Planner
  • Tracks client-supplied raw materials and API to support production schedule
  • Leads Tier 2 Batch Release team to provide priorities for product batch release
  • Contributes to process improvement of the Order Fulfillment function

The above statements are intended to describe the nature of work performed by those in this job and are not an exhaustive list of all duties. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time which reflects management’s assignment of essential functions.



  • Bachelors degree in Project Management, Business or a related discipline.
  • 5 years cGMP experience in a biotech, pharmaceutical, or bio-pharmaceutical manufacturing environment, ideally pre-clinical phases through commercial
  • 5 years of experience working with FDA/EU and participating in regulatory agency inspections preferred
  • 3 years experience with SAP Sales + Delivery and/or Material Management/Planning
  • Proficiency with Microsoft Office including Excel
  • Candidate must demonstrate excellent interpersonal and collaborative / facilitative skills
  • Very strong communication skills
  • Ability to work independently and in a team setting with minimal supervision
  • Ability to make sound decisions regarding compliance-related issues with minimal supervision
  • High level of personal/departmental accountability and responsibility



Per CDC guidelines, Emergent strongly recommends that all employees working on site are vaccinated to help ensure their safety, as well as the safety of fellow employees. This includes the use of good judgment when determining when the CDC guidelines advise that you stay home when ill.

There are physical/mental demands and work environment characteristics that must be met by an individual to successfully perform the essential functions of the job. This information is available upon request from the candidate.

Reasonable accommodations may be made to enable individuals with disabilities to perform all essential functions.

Emergent BioSolutions is an Equal Opportunity/Affirmative Action Employer and values the diversity of our workforce.  Emergent does not discriminate on the basis of race, color, creed, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, age, national origin, ancestry, citizenship status, marital status, physical or mental disability, military service or veteran status, genetic information or any other characteristics protected by applicable federal, state or local law.

Information submitted will be used by Emergent BioSolutions for activities related to your prospective employment. Emergent BioSolutions respects your privacy and any use of the information submitted will be subject to the terms of our Privacy Policy .

Emergent BioSolutions does not accept non-solicited resumes or candidate submittals from search/recruiting agencies not already on Emergent BioSolutions’ approved agency list. Unsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions’ approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency.


Protecting and Enhancing 1 billion lives by 2030 focuses our energy to improve the quality of life for individuals around the world, giving them the opportunity to experience the fullness of life.

Our drive towards this vision informs all of our actions—whether it is our approach to product development, manufacturing, encouraging employee health and wellness or giving back to the community—we strive every day to achieve this shared goal.


  • Stand shoulder to shoulder no matter what
    • We combine our best thinking and communicate openly to support each other.
  • Break through thinking
    • We take smart risks, pursue innovation and challenge ourselves to constantly improve.
  • Own it always
    • Every person at Emergent is engaged and accountable for delivering on our commitments.
  • Compete where it counts
    • We set the right goals and respect each other as we conquer them together.

Nearest Major Market: Baltimore